Legal

General Terms and Conditions (ÁSZF)

Last updated 3 November 2026

1. Who we are and what these terms cover

These General Terms and Conditions (ÁSZF) govern the use of Front Store, a service operated by Black Fenix Kft. (1023 Budapest, Lajos utca 35., Hungary; company registration number 01-09-471036; tax number 33138042-2-41; contact@front.store). They apply to brands that offer products through Front Store, to creators who recommend those products, and to shoppers who browse creator storefronts.

2. The service

Front Store is a sales channel where creators build storefronts from products that brands make available. Front Store is not the seller of any product. When a shopper buys, the purchase is completed on the brand's own checkout and the contract of sale is between the shopper and the brand. Front Store never receives or holds shoppers' payments.

3. Accounts

Brands and creators must register an account, give accurate details and keep their sign-in credentials secure. Accounts are for businesses and adults aged 18 or over. We may refuse or close an account that breaks these terms or the law.

4. Buying a product (shoppers)

Shoppers choose products on a creator's storefront and are then taken to the brand's checkout to place the order. The product description, price, delivery terms and costs, payment methods and the brand's own terms are provided by the brand, and are shown to the shopper before the order is placed. The brand confirms the order, delivers the product and handles returns.

5. Right of withdrawal, warranties and guarantees

Consumer rights in a purchase, including the 14-day right of withdrawal where it applies, the statutory warranty (kellékszavatosság), product warranty (termékszavatosság) and any guarantee, are owed by the brand that sold the product. Shoppers should contact the brand, whose details appear at its checkout. We will help a shopper reach the brand if asked.

6. Fees and payment (brands and creators)

Using Front Store is free for shoppers. Brands pay Front Store a commission on orders placed through creator storefronts, added when an order is paid, at the rate shown before their products go live. We add that commission to the brand's Shopify bill through Shopify's app billing. Creators are paid their share from the commission brands have paid, on the schedule and terms shown in their account.

7. Obligations of brands and creators

Brands are responsible for their products, their descriptions and prices, and for meeting their obligations to shoppers. Creators must label their recommendations as advertising where the law requires it and must not make misleading claims. Neither may offer goods that are illegal or that we exclude from the service.

8. Intellectual property

The Front Store service, its design and software belong to Black Fenix Kft. Brands and creators keep the rights to their own content and allow us to display it on the service.

9. Liability

We provide the service with reasonable care but do not guarantee it will be uninterrupted. We are not responsible for products sold by brands or for their performance of contracts with shoppers. To the extent the law allows, our liability is limited to direct damage. Nothing in these terms limits liability for intentional or grossly negligent breach, or for harm to life, physical integrity or health.

10. Suspension and termination

Brands and creators may close their account at any time. We may suspend or close an account that breaks these terms, with notice unless the breach is serious. Amounts already owed are settled after closure.

11. Complaints

Send complaints to contact@front.store or by post to 1023 Budapest, Lajos utca 35., Hungary. We answer written complaints within 30 days. Complaints about a product or an order go to the brand that sold it.

12. Dispute resolution

If a consumer dispute cannot be settled with us, the consumer may turn to the conciliation body:

Budapest Conciliation Board (Budapesti Békéltető Testület), 1016 Budapest, Krisztina krt. 99., 1st floor 111; postal: 1253 Budapest, Pf. 10., telephone +36 1 488 2131, email bekelteto.testulet@bkik.hu, bekeltet.bkik.hu. Consumers may also turn to the consumer protection authority of the government office for their place of residence, or to the courts.

13. Data protection

How we handle personal data is set out in our Privacy notice and Cookie notice.

14. Governing law and changes

These terms are governed by Hungarian law. This does not take away the protection a consumer has under the mandatory law of their country of residence. We may change these terms; brands and creators are told of changes in advance, and the date at the top shows the current version.